We all want to be the “good” passenger – the one who makes the flight easier for everyone. But sometimes actions we consider polite end up creating extra work for the crew. Flight attendants appreciate kindness, but they also have strict procedures and responsibilities that don’t always align with what we consider helpful.
1. Give them your waste when boarding
Have you ever thought that handing that cup of coffee to an attendant was helpful? When boarding, flight attendants ensure that all passengers find their seats, that overhead compartments are securely closed and that security checks are carried out. Holding on to trash, even if it seems thoughtful, disrupts this crucial process. Instead, passengers should place their trash in the seat pocket or wait for designated collection times. This thoughtful act can keep the boarding process smooth and efficient.
2. Standing in the kitchen to “give others space”
The galley is not just a passageway: it is the crew’s workspace, essential for preparing service carts and carrying out safety checks. Standing there with good intentions can cause traffic jams and interrupt crucial tasks. Instead, remaining seated or leaning in your row allows for a smoother passage for everyone. The aisle often clears faster than expected, without compromising team efficiency.
3. Transmission of requests from other passengers
Relay requests may seem friendly, but they can be confusing. Flight attendants prefer to hear directly from the person involved to ensure accurate service. Redoubled efforts can lead to inefficiencies, especially if the crew is already tackling the problem. Instead, encourage other passengers to use the call button for direct assistance. This approach respects the crew’s workflow and ensures that everyone’s needs are met quickly and accurately.
4. Ring the call button just to say “Thank you”
Gratitude is beautiful, but the call button is for urgent needs. When a light sounds, the attendants stop their task, only to find a passenger eager to express their thanks. A warm smile or a simple “thank you” during their regular rounds is enough. For those looking to show their appreciation, leaving a message or expressing gratitude upon disembarkation can make an impact, all without interrupting crew responsibilities.
5. Offer to help put away the drinks cart
This heavy beverage cart may seem cumbersome, but only trained crew members should handle it. Offering help, although generous, can pose safety risks, such as spills or injuries. The best way to help is to keep the tray table clear and provide space for the crew. This gesture maintains safety standards and ensures a smooth service experience for all passengers on board.
6. Lingering at the door to chat on the way out
While the desire to chat with a friendly crew member is understandable, disembarkation is a busy time for attendants. They strive to ensure a safe and efficient exit for all passengers. Lingering can delay this process and disrupt their routine. Giving thanks with a smile and continuing to walk out shows appreciation without hindering their critical tasks, keeping the flow smooth for everyone involved.
